Refund Policy
Thank you for purchasing from The Work Collective. We are committed to delivering thoughtful, high-quality digital resources designed to support working parents.
Please review our policy carefully before making a purchase.
Digital Products
All products sold through our website are digital and delivered electronically.
Due to the immediate access provided upon purchase, all sales are final. We do not offer refunds, returns, or exchanges for digital products once access has been granted.
We encourage you to review product descriptions carefully prior to purchasing. If you have questions about whether a product is right for you, please contact us at [Insert Email Address] before completing your order.
Technical Issues
If you experience difficulty accessing your purchase, please contact us at info@theworkcollective.co, and we will work promptly to resolve the issue.
Duplicate Purchases
If you accidentally purchase the same product more than once, please contact us within 7 days of purchase so we can review the situation.
Corporate & Organizational Solutions
Corporate or organizational solutions are not purchased directly through the website and are subject to separate written agreements. Refund and cancellation terms for corporate services will be outlined in the applicable contract.
Chargebacks
If you have a concern regarding your purchase, we ask that you contact us directly before initiating a chargeback with your payment provider.
Unauthorized chargebacks may result in revoked access to current and future products.